Shipping policy
Shipping Policy – CK Melamine
At CK Melamine, we aim to deliver your favourite melamine crockery safely and efficiently. Please read our shipping policy for details about order processing and delivery.
1. Order Processing
Orders are processed after successful confirmation. Customers may receive a confirmation call or message to verify their order details.
2. Delivery Time
Delivery usually takes 3–7 working days, depending on the customer's location and courier service. Delivery may take longer due to unforeseen circumstances.
3. Shipping Charges
Delivery charges are calculated according to the customer's location, parcel weight, and courier service. Any applicable delivery charges will be communicated or displayed before order confirmation.
4. Order Tracking
Customers may contact CK Melamine to get updates about their order and delivery status.
5. Damaged Products During Delivery
We take care to pack our melamine crockery properly. However, if a customer receives a broken or damaged product, they should contact us with clear pictures or videos of the damaged item. Replacement and refund requests will be handled according to our Returns & Refund Policy.
6. Incorrect Delivery Information
Customers are responsible for providing a correct and complete shipping address and contact number. CK Melamine will not be responsible for delivery delays caused by incorrect or incomplete information.
7. Contact Us
For shipping-related questions or assistance, please contact CK Melamine through our official contact channels.
Thank you for shopping with CK Melamine!